Bitrix24 alternative: 6 options to consider in 2025

Looking for a Bitrix24 alternative that best suits your team and business needs?

Bitrix24 offers many solutions in one platform, from CRM and project management to internal communication, but for some users, it may not be the best fit. 

As small businesses grow and their needs evolve, some find that Bitrix24’s free plan no longer aligns with their priorities. While the platform offers a broad set of tools, integrations may be limited depending on your setup, and the mobile app doesn’t always provide the speed or ease of use that fast-moving teams expect. Over time, these factors can affect the efficiency of daily workflows.

At Method CRM, we’ve been supporting QuickBooks-based businesses since 2010. Method is a top-rated customer management software, loved by business owners for its instant, two-way QuickBooks sync, no-code customizable workflows, and sales process automation. In this article, we’ll explore what to consider when evaluating a new CRM, and how Method can add value to your growing business by eliminating manual processes and giving you a solution that fits the way you work. 👩🏻‍💻📓✍🏻

What is Bitrix24?

Bitrix24 is an all-in-one platform for small and medium-sized businesses. Its tools span:

• CRM software ⚙️
• Project management 🧑🏻‍💻
• Document sharing 📄
• Marketing automation 💡
• Internal communication (including chats, video calls, and feeds) 📢
• Team management 👥👥
• Customer relationship management 🤝
• Website builder and contact forms 💻
• HR and time-tracking features ⏱️

It also offers task and workflow automation, integrations, and a mobile app. While Bitrix24 offers a wide range of tools and advanced features on paper, some users report that the overall user experience can feel complex, and not every tool meets the depth or flexibility their teams require in practice.

Why businesses look for a Bitrix24 alternative

Steep learning curve  

Bitrix24 packs in a massive feature list (offering tools for CRM, project management, file sharing, HR, and more), but for some teams, its all-in-one approach may not be the right fit. 

For businesses that don’t require all these features, this can result in a fairly steep learning curve that can slow down onboarding for sales teams and can pose challenges for team members looking for a simpler solution for project planning and resource management.

Integration gaps with modern SaaS stacks

Some users report challenges with certain Bitrix24 integration capabilities. GetApp, an independent review platform, illustrates how connections with popular tools like Slack, Microsoft Teams, or Dropbox may not always deliver the expected interoperability. 

Bitrix24 does offer built-in collaboration features, yet some businesses find it less adaptable to their broader SaaS environment when compared to newer CRMs such as HubSpot or more flexible open-source platforms.

Free plan limitations

While Bitrix24 offers a free plan, many features are locked behind premium tiers. As your business scales, you’ll likely hit upgrade walls for things like storage, automation rules, or user permissions. These features are essential to optimize the cloud-based collaboration tools that support teamwork across project management software.

Mobile UX and support

Some users mention that Bitrix24’s mobile app can feel somewhat unwieldy when managing tasks, reviewing Gantt charts, or accessing CRM data on the go. 

Further, in terms of customer support, feedback on GetApp indicates room for improvement, with users noting delays or limited responsiveness.

What makes a good Bitrix24 alternative?

When evaluating Bitrix24 alternatives, here are the features and criteria that matter most.

Real-time collaboration and automation 🔄

A top Bitrix24 alternative should offer real-time syncing across teams and departments. If you update a client file or sales status, everyone should see the change instantly. Bonus points if it includes powerful automation tools to cut out repetitive tasks.

Clean user interface and ease of use ✅

A good Bitrix24 alternative should be intuitive with drag-and-drop features, custom templates, and minimal clicks to get to what you need.

Reliable integrations 🔗

If you use QuickBooks, Gmail, or Outlook, your CRM should too. Look for integrations that don’t break easily and keep your business processes streamlined.

Customization and scalability 📈

As your business grows, your tools should grow with you. A good alternative should allow for custom workflows, permissions, and data fields without needing to hire a developer.

Affordable pricing 💲

Bitrix24’s free plan is generous, but its paid tiers can get expensive fast, especially if you want automation, integrations, or storage. Look for platforms that offer transparent, scalable pricing based on your actual usage.

Best Bitrix24 alternatives in 2025

Let’s explore the top platforms that stand out as Bitrix24 alternatives. We’ll break them down by use case, pricing, integrations, and standout features.

1. Method CRM: Best for QuickBooks users

If your business runs on QuickBooks and strong customer relationships, Method CRM is a perfect fit.

Why Method CRM is a great alternative

Method CRM is built for QuickBooks-based businesses, offering an instant two-way sync, workflow automation, and no-code customizations. It gives you full control over your sales pipeline, lets you automate follow-ups, and provides real-time visibility into your customer data and day-to-day operations. 

With a drag-and-drop editor, pre-built templates, and deep automation tools, Method CRM makes it easy to streamline your workflow without sacrificing flexibility.

Method’s accounting workflow syncs customer, invoice, and payment data with QuickBooks, offering seamless front-office and back-office integration.

Standout features:

• Two-way sync with QuickBooks and Xero
• Automated follow-ups and sales workflows
• Drag-and-drop customizations with no coding required
• Robust customer self-service portal 
• Strong integration with Gmail and Outlook
• Built-in templates for estimates, invoices, and customer communication
• Unlimited e-signatures with no caps on documents sent or signed
• Speedy work order creation, directly from estimate

Pricing:

Starts at $25 per user/month with a 14-day free trial.

Best for:

QuickBooks users and small teams looking for customization without complexity.

2. ClickUp: Best for project-heavy teams

ClickUp is a strong Bitrix24 alternative for teams that prioritize task and project management over CRM features.

Why ClickUp stands out

ClickUp’s strength lies in its flexibility. You can customize task views, build automation workflows, and integrate time tracking. While it does offer basic CRM functionality, it’s best used for managing internal projects, team goals, and cross-department workflows.

Key features:

• Visual project boards (Gantt, kanban, timelines)
• Task automation and templates
• Team dashboards and goal tracking
• Time tracking and workload planning

Pricing:

Free plan available. Paid plans start at $10 per user/month (30% off with a yearly plan).

Best for:

Marketing teams, creative agencies, and product teams.

3. Trello: Best for simplicity and visual task management

If you want something simpler and don’t need a full CRM, Trello is an easy win.

Why Trello is a good choice

Trello is a kanban-style task manager known for its ease of use. You can create boards, lists, and cards for different teams and projects. While it lacks automation and deep analytics, it’s perfect for lightweight task tracking.

Key features:

• Visual drag-and-drop interface.
• Trello Power-Ups for integrations like Google Drive, Slack, and more.
• Checklists, labels, deadlines, and custom fields.

Pricing:

Free for up to 10 collaborators per workspace. Paid plans start at $5 per user/month on an annual plan ($6 if billed monthly).

Best for:

Startups, educators, and teams managing simple projects.

4. Zoho CRM: Best for growing teams with varied business needs

Zoho offers a full suite of tools, including CRM, project management, invoicing, and marketing automation.

Why Zoho CRM works

Zoho’s ecosystem is vast. Its CRM product includes lead scoring, sales forecasting, workflows, and reporting. Zoho also integrates with a wide range of third-party tools and includes mobile access.

Key features:

• Workflow automation and email marketing.
• AI-driven lead scoring.
• Project and pipeline management.
• Team dashboards and detailed reports.

Pricing:

Free plan for 3 users. Paid plans start at $14 per user/month when billed annually.

Best for:

Scaling businesses that need both CRM and project management functionality.

5. Monday.com: Best for team collaboration and visual dashboards

Monday.com is a colorful, customizable workspace that lets teams collaborate on projects, track client interactions, and manage marketing campaigns—all in one place.

Why Monday.com makes the list

It’s user-friendly and offers a pleasant visual experience. Its interface is based on customizable boards, and it works well across departments like sales, marketing, and operations.

Key features:

• Board-based project tracking
• Automations and notifications
• Marketing and CRM templates
• Strong collaboration and team commenting

Pricing:

Starts at $9 per seat/month when billed annually. Free tier available for up to 2 seats.

Best for:

Teams with a mix of CRM and project tracking needs.

6. Salesforce CRM: Best for enterprise CRM and automation

Salesforce is the heavyweight of CRM software. It’s a great Bitrix24 alternative for larger businesses with complex customer journeys.

Why Salesforce stands out

Salesforce excels in automation, reporting, and customer lifecycle management. It also offers integrations, apps, and robust analytics. However, it comes with a higher learning curve and pricing tier, making it best for established teams.

Key features:

• Deep customization and third-party app store.
• Real-time customer data tracking.
• Advanced automation tools.
• Strong lead nurturing and follow-up tools.

Pricing:

Starts at $25 per user/month but scales based on add-ons.

Best for:

Enterprises and scaling teams with technical support in-house.

Final verdict: Which Bitrix24 alternative is best?

Each Bitrix24 alternative brings something different to the table:

• Choose Method CRM if you want deep QuickBooks integration, automated follow-ups, and a CRM built for service-based businesses.
• Pick ClickUp if project tracking and team goals are your top priorities.
• Go with Trello if you just need a simple, visual task manager.
• Try Zoho if you’re a growing team with multiple departments and want both CRM and project tools.
• Use Monday.com for visually driven workflows and team collaboration.
• Opt for Salesforce if you’re an enterprise that needs robust CRM automation and customization.

Ultimately, your decision depends on your team’s size, your tech stack, and the types of tools you’ll actually use. If your priority is automation, real-time data syncing, and user-friendly custom workflows, Method CRM is the standout.

WATCH: Learn how a shipping container company doubled their revenue in 3 years with Method CRM.

Ready to upgrade from Bitrix24?

If you’re looking for a more focused experience, Method CRM provides the tools you need to grow your business. With powerful QuickBooks integration, customizable automation, and dedicated customer support, it’s a reliable alternative that’s built for real-world small businesses.

Frequently asked questions