4 Benefits of a 360-Degree Customer View
How a 360-degree customer view improves the customer journey through seamless service and a personalized experience.
Customer Experience
Conquering Customer Service Issues: 9 Tips to Build Customer Loyalty
Customer service issues are inevitable, but don’t let them scare you. These tips will help you handle issues effectively and keep customers coming back.
5 Signs That Your Client is Unhappy (And How to Keep Them Around!)
Don’t get blindsided by sudden client departures. These warning signs will let you know that trouble is brewing so you can snap into client retention mode.
From Casual Buyer to Loyal Fan: 4 Ways to Improve Customer Retention
Improve your customer service and boost your bottom line! Harness the power of CRM software and other tools to turn customers into repeat customers.
The Most Important Questions to Ask When Collecting Customer Feedback
Your business is only as successful as your customers are satisfied — that’s why seeking customer feedback is key. Here are 8 important questions to ask.
Sales Follow-Up Emails to Convert Leads Into Customers
Follow-up emails are vital for turning undecided leads into loyal customers. Check out these versatile email templates for every stage of the sales funnel.
4 Ways to Increase Customer Engagement Through Email Marketing
Effective email marketing leads to increased customer engagement and repeat business. Learn how to use your QuickBooks CRM to create better email campaigns that drive results.
The Best Email Campaigns to Keep Customers Coming Back
Email marketing to existing customers builds loyalty and drives repeat business. Here are three email campaigns that all small business owners should be sending.
How a Small Business Can Provide World-Class Customer Service [Part 2]
Customer service is vital for customer retention. In this 2-part series, we’ll cover more ways your small business can ramp up customer service.
How a Small Business Can Provide World-Class Customer Service [Part 1]
Customer service is important to the survival of any small business. In this 2-part series, we’ll cover a few key rules for providing great service.
