The main job of a CRM is to provide small businesses with a complete picture of their contacts. In this updated experience, you’ll enjoy an improved at-a-glance view of Contacts and their related information.
In a world where global giants like Amazon, Alibaba, and Walmart are steamrolling over small businesses with lower prices and faster service, there’s something to be said about the power of a great customer experience.
How a 360-degree customer view improves the customer journey through seamless service and a personalized experience.
Customer service issues are inevitable, but don’t let them scare you. These tips will help you handle issues effectively and keep customers coming back.
Don’t get blindsided by sudden client departures. These warning signs will let you know that trouble is brewing so you can snap into client retention mode.
Improve your customer service and boost your bottom line! Harness the power of CRM software and other tools to turn customers into repeat customers.
Follow-up emails are vital for turning undecided leads into loyal customers. Check out these versatile email templates for every stage of the sales funnel.
Effective email marketing leads to increased customer engagement and repeat business. Learn how to use your QuickBooks CRM to create better email campaigns that drive results.
Email marketing to existing customers builds loyalty and drives repeat business. Here are three email campaigns that all small business owners should be sending.
Customer service is vital for customer retention. In this 2-part series, we’ll cover more ways your small business can ramp up customer service.
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