Customer story:
Container One

Meet Glenn Taylor, CEO of Container One

Glenn Taylor is the founder and CEO of Container One, a leading provider of shipping containers to both commercial and residential customers. Under his leadership, the company has experienced remarkable growth, expanding its reach and diversifying its offerings to meet evolving customer needs.

Recognizing the potential for shipping containers to serve as affordable and sustainable housing solutions, Container One has been at the forefront of the “container home” movement. This initiative showcases the versatility of shipping containers and aligns with global sustainability goals by promoting recycling and reducing construction waste.

The challenge: Scaling in a booming industry

A key factor in Container One’s success is its extensive global network, sourcing containers from over 200 vendors across the globe. For a while, this vast network ensured a steady supply to meet demand and maintain competitive pricing. 

However, as the demand for shipping containers surged, the company faced significant operational and growth challenges. To keep up with the rapid industry expansion, the team needed to: 

• Simplify processes.
• Improve efficiency.
• Ensure scalability.

But how? Because of these challenges, key decision-makers had to consider the best ways to get their Container One shipping containers out into the world.

The Method solution: A system that does more

To get back to a healthy bottom line, Container One turned to Method — a comprehensive CRM solution that offers a range of features and integrations to support the company’s growth.

This strategic shift didn’t just simplify operations. It provided tools to leverage technological advancements for maximum efficiency and sustained success. 

“We’ve doubled our revenue in the past three years. Without [Method], it would have been nearly impossible.”

– Glenn Taylor, CEO

Automation

Method’s automation capabilities have been a game-changer for Taylor and his team. They’ve been able to automate routine tasks that previously consumed valuable time and resources, such as: 

• Order processing.
• Customer data management.
• Follow-ups. 

The reduction in manual tasks has not only increased efficiency but also freed up the team to focus on strategic initiatives. As a result, Method has facilitated a more agile response to market demands and enhanced the company’s ability to manage growth effectively.

Customization

Method’s robust customization options let the team tailor the platform to fit their unique business needs. For example, they were able to personalize:

• Workflows.
• Dashboard displays.
• Report formats. 

This level of customization ensures a seamless integration with existing systems and processes to minimize disruptions and enhance user adoption across departments. 

QuickBooks integration

The seamless integration of Method with QuickBooks, the accounting software used by Container One, has provided substantial benefits. This integration has created a unified platform where financial data is automatically synchronized between the CRM and accounting software both ways. As a result, this eliminates the need for manual data entry and reduces the risk of errors. 

Additionally, this integration has enhanced financial reporting, making it easier to generate accurate and comprehensive reports that are crucial for both financial management and regulatory compliance.

Results: Operational efficiency and scalable growth

By implementing Method, Container One has experienced significant benefits, including:

• Improved operational efficiency: The company can more effectively handle a growing volume of orders and customers.
• Enhanced visibility and data-driven decision-making: The team can make informed, strategic choices backed by quantifiable business insights.
• Scalable growth: It’s easier for Container One to onboard new sales personnel and expand its reach without compromising operational integrity.

Container One shipping containers are available through digital platforms to enhance customer engagement and service delivery. Method lets the company offer its customers the convenience of: 

• Browsing container options.
• Customizing their purchases.
• Tracking their orders in real time. 

This customer-centric approach has significantly improved satisfaction and loyalty, which contribute to Container One’s growing clientele.

Looking forward to a future of growth

As Container One continues to thrive in its niche manufacturing and distribution industry, the company remains committed to its partnership with Method. With Method:CRM’s robust capabilities and ongoing support, Container One is well-positioned to navigate the challenges of growth and maintain its position as a leader in the market.