CRM customization services

We know one size doesn’t fit all, especially for small businesses. That’s why we have a team of expert consultants who can customize Method:CRM so it’s just right for you.

Chat with our Business Solutions Specialists

Why does Method:CRM offer customization services?

Method isn’t your typical CRM. Our goal is to make personalized software accessible to small businesses — and that’s why our platform is 100% customizable.

However, we know that most small teams don’t have time to customize Method themselves. You’re running a business, after all!

That’s where our business solutions specialists come in. They’re CRM experts who can adapt Method to perfectly suit your needs — while you focus on getting work done.

Screen designer in Method's customizable CRM
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“I look at the investment in customization as an investment in our future. It’s the best decision we’ve made as a business — and quite honestly, I feel like for what we’ve gotten from Method, it’s been a bargain. Money well-spent.”

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Brandon Stendal

Stone Valley Painting


$ 0

Get 1 free hour of customization services when you try Method within a trial

Projects could include:

  • Creating custom fields and tables
  • Setting up a web to lead form
  • Modifying templates for estimates, invoices, or other QuickBooks transactions
  • Scoping out large customization projects or migrations from other systems
  • Basic customization training

Pay as you go

$ 145 /hour

For companies with simple customization projects taking up to 9 hours

Projects could include:

  • Capturing advanced details about your customers or sales
  • Creating custom reports
  • Designing personalized workflows for your business
  • Importing contacts from other systems
  • Advanced customization training


$ 120-140 /hour

For companies with sophisticated customization projects taking 10 hours or more

Projects could include:

  • Designing advanced estimating or invoicing workflows
  • Customizing the customer portal
  • Creating apps specific to your business
  • Commission reporting
  • Ongoing support for DIY customization

How does the process work?

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Watch a demo

Before jumping into customization, watch a demo to learn what Method can do out of the box.

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Do a free hour of customization

Use this time to discuss your needs and scope out possible projects.

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Sign an agreement

Choose between pay-as-you-go or dedicated services.

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Provide context

Help your consultant understand your business by providing data, screenshots or a workflow document.

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Watch the magic happen

Continue using Method while your consultant customizes your account behind the scenes.

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Make a payment

We bill daily or weekly for pay-as-you-go  services and send a monthly invoice to our dedicated customers. 

Frequently asked questions

How do customization services differ from free support?

Our customization consultants (also known as business solutions specialists) have in-depth knowledge to design and build screens and apps specifically for your workflows. If you need to modify or troubleshoot any customizations in your account, you will be supported by the customization team rather than the support team. Additional charges may apply.

Free support is available for all aspects of using Method outside of customization. Our support team is here to ensure that your QuickBooks file is connected properly, to help you sign in, to educate you on Method features, and to investigate technical issues with Method apps that have not been customized.

How quickly can I expect my customization project to go live?

Each customization project is different, so your consultant will confirm the timeline based on your specific needs. Of course, you can start using Method right after you sign up for your free trial, and throughout your customization project.

In many cases, your consultant will publish small changes to your account as they complete them. This way, you don’t have to wait for the entire customization project to be finished to start getting more out of Method.

Can I customize Method myself?

Of course! You can customize the CRM on your own using drag-and-drop tools, 100% code-free. You can learn more here.

Streamline your business with Method

Start your free trial — no credit card, no contract.