by Alanna Smith | Feb 19, 2019 | Consulting
First things first — client experience is not the same things as client service. Client service is reactive. Client experience, on the other hand, is proactive or even interactive. There are plenty of reasons why clients remain loyal to one brand over another, not the... 
by Rodrigo Fernandez | Feb 11, 2019 | Consulting
Businesses in all industries are competing in a transforming environment. And while every company must adapt to these rapid shifts, the consulting sector — with its focus on strategy development, process change and client relationship management — must be... 
by Rodrigo Fernandez | Jan 30, 2019 | Consulting
You’ve done solid work building a successful career, holding positions in big organizations and growing from being an effective team member to leading projects. So, what’s next? For many, the next step is striking out on your own: hanging out your shingle and... 
by Rodrigo Fernandez | Jan 11, 2019 | Consulting
When you hear “consultants,” you may think of fast-talking businessmen in fancy suits spinning a lot of jargon for high-priced fees. Think again. Today’s economy is a fast-moving, networked marketplace where experienced specialists work on multiple projects across...
