Consulting

Why Client Experience is a Key Differentiator for Consultants

First things first — client experience is not the same things as client service. Client service is reactive. Client experience, on the other hand, is proactive or even interactive. There are plenty of reasons why clients remain loyal to one brand over another, not the least of which is their experience as a consumer. Entrepreneur …

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Disruption in the Consulting Industry: Challenges and Changes in a Transforming Sector

Businesses in all industries are competing in a transforming environment. And while every company must adapt to these rapid shifts, the consulting sector — with its focus on strategy development, process change and client relationship management — must be particularly committed to staying innovative in this shifting landscape. Going forward, most consultancies will have to refocus …

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How to Build a Successful Consulting Practice

You’ve done solid work building a successful career, holding positions in big organizations and growing from being an effective team member to leading projects. So, what’s next? For many, the next step is striking out on your own: hanging out your shingle and launching your own consulting practice. It’s a natural progression — selling that experience …

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Benefits of CRM Software for Independent Consultants

When you hear “consultants,” you may think of fast-talking businessmen in fancy suits spinning a lot of jargon for high-priced fees. Think again. Today’s economy is a fast-moving, networked marketplace where experienced specialists work on multiple projects across different teams and organizations. In fact, there’s a good chance that you are one of those specialists. …

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