CRM and customer management articles

Method’s CRM guides help QuickBooks and Xero users choose a CRM, move leads out of spreadsheets, and give their teams access to customer records from the office or the field. For a closer look at how Method works with QuickBooks, explore its customer management capabilities and the customer information it brings together in one place.

A woman holding a credit card while typing on a laptop. CRM & Customer Management

How to set up a QuickBooks customer portal

Great customer service keeps customers coming back. Extend the power of QuickBooks and elevate the customer experience by offering an online portal.
CRM & Customer Management

Effective Upselling and Cross-Selling With a QuickBooks CRM

Upselling and cross-selling are great ways to generate new business from existing customers. Learn how a QuickBooks CRM can help you sell more strategically and increase revenue.
CRM & Customer Management

Your Top 5 Sales Pipeline Questions, Answered

Method's Sales Pipeline pack is an excellent way to track your opportunities as it progresses through the pipeline. Here are 5 frequently asked questions.
CRM & Customer Management

Customer Follow-Up Emails to Drive Repeat Business

Effective customer follow-up leads to repeat business. Here are four emails you should send to create loyal customers and generate new sales.
CRM & Customer Management

5 best practices for sales opportunity management

Stop losing revenue to poor sales opportunity management. Here are 5 tips to help you stay on top of your pipeline and convert more leads to customers.
CRM & Customer Management

Lead Tracking Best Practices for Small Businesses Using QuickBooks

If you’re struggling to track sales leads in QuickBooks, it’s time for a change. Here are 4 ways to improve your lead management with a QuickBooks CRM.
CRM & Customer Management

Business Opportunity Lead – What is Lead and Opportunity in CRM

Lead management and opportunity management are crucial to small business success. Here's what you need to know about both.
An online customer portal view CRM & Customer Management

5 reasons why an online customer portal reduces admin work

This article dives into the 5 time-saving benefits of having an online portal that connects to your CRM.
CRM & Customer Management

Lead Generation Forms for Your WordPress Website

Do you want to convert website traffic into quality leads? Use Method to send leads directly from your website into your CRM using our lead generation form.
CRM & Customer Management

5 Ways to Get Your Sales Team Excited About CRM Adoption

For a CRM to really help a business grow sales, the whole team has to be on board. Here are some best practices to help CRM adoption for sales teams.