CRM and customer management articles

Method’s CRM guides help QuickBooks and Xero users choose a CRM, move leads out of spreadsheets, and give their teams access to customer records from the office or the field. For a closer look at how Method works with QuickBooks, explore its customer management capabilities and the customer information it brings together in one place.

CRM & Customer Management

7 essential features of CRM software for accountants

Take your accounting firm to the next level. Here are the key features you need to have in a CRM for accountants.
CRM & Customer Management

Checklist for Making the Most of Your CRM Free Trial

A CRM free trial gives you a sneak peek of the system — but do you know what to look for? Use this checklist to get the most out of your free trial period.
CRM & Customer Management

Benefits of lead management software for marketers

Take your lead management strategy up a notch with this handy how-to guide on using lead management software as a marketer.
CRM & Customer Management

Unlocking the power of customer relationship management (CRM) through application programming interfaces (APIs)

A primer on how APIs help CRM integration make complex technological processes more user-friendly and understandable for the non-programmer.
A woman holding a credit card while typing on a laptop. CRM & Customer Management

How to set up a QuickBooks customer portal

Great customer service keeps customers coming back. Extend the power of QuickBooks and elevate the customer experience by offering an online portal.
CRM & Customer Management

Customer Follow-Up Emails to Drive Repeat Business

Effective customer follow-up leads to repeat business. Here are four emails you should send to create loyal customers and generate new sales.
CRM & Customer Management

5 best practices for sales opportunity management

Stop losing revenue to poor sales opportunity management. Here are 5 tips to help you stay on top of your pipeline and convert more leads to customers.
CRM & Customer Management

Lead Tracking Best Practices for Small Businesses Using QuickBooks

If you’re struggling to track sales leads in QuickBooks, it’s time for a change. Here are 4 ways to improve your lead management with a QuickBooks CRM.
CRM & Customer Management

Business Opportunity Lead – What is Lead and Opportunity in CRM

Lead management and opportunity management are crucial to small business success. Here's what you need to know about both.
An online customer portal view CRM & Customer Management

5 reasons why an online customer portal reduces admin work

This article dives into the 5 time-saving benefits of having an online portal that connects to your CRM.