Customer Support

“ … The Support team is really helpful and kind. They have helped me more than once and I have always gotten off the phone feeling cared for and my questions always get answered … ”

difoch – Olympia, WA, USA via Intuit

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Contact Us

From DIY to Dedicated Services, We’re Here to Help.

Support Stars are available by phone, email, and chat from Monday-Friday 9am-6pm ET. Plus, when you start a free trial your Customer Success Coach will make sure you start right with a free demo and a free 1 hour customization session.

Help Center

Help Center

Free, do-it-yourself assistance is available 24/7/365 in our Help Center. You will find how-to videos and articles that will have you using Method:CRM in no time. You will also see how to use advanced features like Customization, Portals, and more.



Ask questions anytime in our Forums.  You’ll get a prompt reply from our Support Stars.  Or if your question is about Method’s API, one of the developers who coded Method will get back to you.

Release Notes

Release Notes

Every month we make enhancements to Method:CRM which we outline in Release Notes.  Best of all, we keep improving the product based on your feedback, but the cost stays the same.

Customization Services

Help with Customization

As a small business owner, there’s a good chance you spend most of your time running your company and wearing many hats, and don’t have time to customize Method yourself. Our team of Business Solutions Specialists can help. We’ll start by understanding your unique needs and workflows, and then customize Method so it’s just right for you.

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