Top 10 best elevator software service providers

Find the best software to help you run your business with our list of best elevator service software.

Millions of people rely on elevators every day, especially those in the workforce. So much so that if an elevator in a high-rise office building breaks down, it can affect dozens of companies’ productivity.

As such, it’s no surprise that half of the total elevator service revenues are made up of servicing and maintenance alone. For elevator service companies, this is great news. However, it also means that contractors need to run a tight ship, making sure to monitor every aspect of their elevator business.

In this guide, we offer the top 10 best elevator software service providers that can improve the efficiency and productivity of elevator service businesses.

Table of contents

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Management software solutions for other industries

If you’re looking for management software for other types of businesses, you can visit these links:

What is elevator service software?

The best elevator software service is a combination of powerful project management tools designed to help businesses speed up processes and cut down on time spent on administrative tasks.

What features should you look for in the best elevator software service?

Like any field service business, elevator maintenance companies can benefit from the following features:

  • A Customer Relationship Management (CRM) platform which allows users to centralize client data in one convenient location. Some CRMs also allow clients to access a special customer portal where they can track their work orders and service history.
  • Integrations with accounting software to reduce double data entry and allow for estimating, billing & invoicing on-site.
  • Scheduling and dispatching tools that let users see all past and upcoming jobs, monitor technicians’ schedules, and assign work orders to teams.
  • An inventory management system that lets a business owner track stocks in real time.
  • Safety compliance tools like mobile-accessible manuals and checklists for field techs to access whenever necessary.

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Why should you invest in elevator service software?

In a fast-paced world, elevator service businesses can’t keep relying on pen-and-paper methods, especially as the equipment itself becomes more advanced. Project management software can help elevator service companies step up their game by providing the following benefits:

Enhance internal and external communication

By making important information easily accessible to all parties involved, the management team no longer has to worry about miscommunication and information gaps. Client communication also improves with the help of CRMs, which allow businesses to quickly review the client’s history, project status, and other relevant information.

Streamline processes

Field service software can automate a myriad of tasks, from reminding technicians of upcoming jobs to providing templates for cost estimates, invoices, and inspection checklists. All this can help employees work faster and smarter.

Boost productivity

The software solutions should save businesses hours on administrative tasks. When you can save time by skipping the nitty-gritty tasks, you have more room for other important tasks, such as securing more clients.

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Some of the top 10 best elevator software service are

Here are our top 10 best elevator software service picks:

  1. Method:Field Services.
  2. Lift Keeper.
  3. ElevatorApp.
  4. ManageMart.
  5. Field Force Tracker.
  6. Joblogic.
  7. Fieldboss.
  8. Praxedo.
  9. Workever.
  10. Service Titan.

Keep reading to learn what makes each software different  and the features you can expect from each one best elevator software service.

Method:Field Services

Method:Field Services provides a range of project management tools that help businesses to simplify and speed up their day-to-day operations.

Method seamlessly syncs with accounting software QuickBooks to make estimating, billing, and invoicing a breeze. Aside from this, Method also allows users to:

  • Access real-time data about all their current equipment and materials from their mobile devices.
  • Easily schedule and dispatch service crews with the tap of a few buttons.

Plans and pricing

Method:Field Services offers a free 30-day free trial to new users. Once the trial ends, pricing  starts at $15 per month per field technician.

Lift Keeper

Lift Keeper is a service management software that was designed specifically for businesses in the elevator service industry. This program is one of the easiest to learn and use, as it requires no installations (it works with most web browsers). The company also has a helpful and responsive support team to answer any queries.

With this best elevator software service provider, you can:

  • Record and store all your important data into a centralized platform.
  • Provide your clients with a custom-branded customer portal where they can view everything from maintenance reports to trouble call history.

Plans and pricing

Lift Keeper does not provide rates on its website. For quotes, contact Lift Keeper directly.

ElevatorApp

Elevator App is an elevator monitoring software that was created by a company called The Elevator Consultants. Its goal in creating the program was to empower building owners and property managers with data about their equipment and allow them to protect their assets and their tenants.

Elevator App does this by automating the monitoring and tracking of elevator maintenance service contracts, changes, and charges made, among other things.

This best elevator software service provider enables users to:

  • Gain full visibility of field technicians’ actions onsite, as services are logged in real time and stored in a database.
  • Access equipment data any time you need, through any device.

Plans and pricing

The Basic plan costs $9.99 per unit, while the Deluxe plan is $14.99 per unit. The Enterprise plan comes at custom pricing.

ManageMart

Like other field service management software solutions, ManageMart offers the usual project management tools, like scheduling dispatch boards, GPS tracking, timesheet tracking, customer relationship management, reports, and the like.

What makes ManageMart stand out as one of the best elevator software service  are features like:

  • Unlimited user access, with each one given their own unique login details. On top of this, managers can set access levels for each person to control who gets to see and edit what kind of information.
  • Seamless integration with QuickBooks Online accounting software, which allows for two-way syncing to customer data, invoices, estimates, expenses, payments, and transactions.

Plans and pricing

ManageMart offers a 7-day free trial to new users. For information on pricing, contact ManageMart via its website.

Field Force Tracker

Field Force Tracker is one of the most user-friendly and affordable field service management software on the market. The software is great for small businesses that want to scale to large and those that want to manage multi-location teams in the future.

Here are some Field Force Tracker’s key features:

  • An advanced inventory management system that supports single or multiple warehouses.
  • A central knowledge base of manuals and documentation which technicians can easily access while out in the field.

Plans and pricing

Field Force Tracker offers custom quotes depending on a business’ size, but pricing is in the ballpark of $19.99 to $49.99 per month per user.

Joblogic

This is an all-in-one field service management software made for small to medium-sized businesses. Like Field Force Tracker, Joblogic is a scalable solution that caters to a range of industries, from cleaning to electrical management to landscaping to elevator service.

With Joblogic, customers have the ability to:

  • Equip their field staff with a mobile app that works offline. This app provides technicians with access to site histories, equipment registers, job sheets, compliance forms, etc.
  • Provide service crews with paperless copies of all industry-specific mobile forms, risk assessments, safety certificates, and job sheets to ensure business compliance.

Plans and pricing

Joblogic offers a free demo to new users. For subscriptions, the basic plan is $40 a month per user, while the premium plan is $50 a month per user.

Fieldboss

This highly configurable platform is built on Microsoft Dynamics 365 and comes with all kinds of Microsoft integrations. While it works for other field service industries as well, Fieldboss was made specifically with elevator, HVAC, and specialty service contractors in mind.

With Fieldboss, businesses can:

  • Receive real-time updates on key operational indicators like customer service issues, dispatch statuses, field requests, etc.
  • Create a customer portal powered by Microsoft where clients can get up-to-the-minute updates on past and present work orders.

Plans and pricing

You can request a free personalized demo via the website. Quotes are available upon request.

Praxedo

Like Fieldboss, this field service management software is adaptable to the specific needs of your business. Praxedo can accommodate over 50 different industries, providing end-to-end solutions and 360-degree control over all aspects of the business.

With Praxedo, you get:

  • A customer management, scheduling, and dispatching web platform that is tailor-fit for your organizational structure.
  • Customizable technical work order reports for field technicians.

Plans and pricing

The Start plan costs $27.50 monthly. The Classic plan costs $55 per month and the Premium plan costs $79 per month.

Workever

Workever is a web-based and mobile field service management software that caters to growing businesses. This best elevator  software service option  is one of the easiest to learn and use.

It comes with a ton of useful features such as:

  • A job management platform where you can track all your current job orders, monitor technicians’ schedules, and assign jobs with an easy drag-and-drop motion.
  • An inventory management system that lets users record stock items, allocate the necessary items for each job, and keep track of inventory so that you never have to worry about running low on materials and tools when you need them.

Plans and pricing

Workever offers a 14-day free trial to new users. Plan prices are tailored to every business. Contact Workever to find out more.

ServiceTitan

Image credit: ServiceTitan

ServiceTitan is a field service project management software that promises to “do the heavy lifting” for businesses. The accompanying mobile app for technicians’ is actually an award-winning app, so you know the software has been vetted by folks who know their stuff.

Aside from this best elevator software service provider offers:

  • Customer experience software that keeps customers updated about your every move. With this tool, you can automate appointment reminders, let customers track technician teams, and more.
  • Seamless integration with QuickBooks Online and QuickBooks Desktop for a smooth and consistent accounting experience, whether on or off the field.

Plans and pricing

ServiceTitan does not provide rates online. If you’re interested in the program, you can request a free demo through the website.

Level up with the best elevator software service companies

Managing an elevator service business is tough. You can’t really predict when a client will require servicing, or what kinds of problems you’re expected to solve each day. Elevators have a ton of moving parts, so you have to be ready to respond quickly to any issue. Thankfully, the best software solutions automate a lot of the day-to-day operations.

With Method:Field Services, you may not get an elevator service-specific program, but you do get one with the best QuickBooks integration out there. That means you never have to worry about manually updating your books.

Start your no-commitment 30-day trial with Method:Field Services!

Image credits: Parilov via Adobe Stock