Small Business

Your Business Needs Customer Relationship Management — Here’s Why

Sticky notes, multiple Excel spreadsheets, and broken, ‘duct-tape’ systems are the norm for many SMBs when it comes to managing their customers. Does this sound familiar? If your business is plagued by missed follow-ups, de-centralized customer information and general chaos, a CRM (Customer Relationship Management) solution might be exactly what you need. Accounting software is often …

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Simplify Your Small Business Workflow for a Faster (and Happier) Team [Part 4]

Welcome back to our ongoing series on simplifying your small business workflow. If you’re just joining us, it’s not too late to catch up! So far, we’ve caught up with Olivia the Ops Manager, Grumpy Gus the Sales Rep, and Debbie the Customer Service Manager. In each case we’ve illustrated how a CRM for QuickBooks …

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Simplify Your Small Business Workflow for a Faster (and Happier) Team [Part 3]

Welcome back to our ongoing series detailing how you (yes, you!) can simplify and streamline your small business workflow. If this is your first time here, why not check out part one and part two? Last time, we visited Grumpy Gus, the sales rep who unified his workflow courtesy of a CRM for QuickBooks solution. …

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Simplify your small business workflows for a faster (and happier) team [Part 2]

Welcome back to our small business workflow series. Last time, I started the series off by highlighting a few key reasons your small business is operating with an inefficient internal workflow. If you missed it, check it out to get acquainted with how the series will unfold over the next few weeks. I first introduced …

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