Latest Customer Experience Posts

Follow-up emails are vital for turning undecided leads into loyal customers. Check out these versatile email templates for every stage of the sales funnel.
Effective email marketing leads to increased customer engagement and repeat business. Learn how to use your QuickBooks CRM to create better email campaigns that drive results.
Email marketing to existing customers builds loyalty and drives repeat business. Here are three email campaigns that all small business owners should be sending.
QuickBooks may not let customers accept estimates online, but that doesn’t mean it can’t be done! Here are 3 options that will make your life easier.
Customer service is vital for customer retention. In this 2-part series, we’ll cover more ways your small business can ramp up customer service.
Customer service is important to the survival of any small business. In this 2-part series, we’ll cover a few key rules for providing great service.