MethWhen your business encounters a customer complaint, proper case management streamlines the path to a resolution. Creating a customer support case in Method:CRM lets you track activities related to the issue in a centralized location, so your whole team is kept in the loop. Your customers can even create and comment on cases through Method’s built-in portals, so you never miss out on important updates.
Note: The Cases app is an add-on to the CRM Pro base plan. Visit our pricing page for more information.