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Best Housecall Pro alternatives and competitors (2024)

Two men wearing overalls and looking at a document together while standing inside a construction site.

While Housecall Pro stands out in the field service management software space, it’s not the only player in the game. In fact, there are several Housecall Pro alternatives that are just as good, if not better. 

It’s important to understand all your options so you can find the best fit for your unique business needs. 

In this blog, you’ll explore: 

Let’s dive in!

What is Housecall Pro?

Image credit: Housecall Pro

Before looking into your best Housecall Pro alternatives, let’s look at an overview of the platform.

Housecall Pro is an FSM (field service management) software that caters to home service businesses like: 

It offers dynamic features, such as: 

How does Housecall Pro work?

Housecall Pro is a cloud-based platform that lets your technicians manage field service tasks like: 

The software works across multiple devices like desktops, laptops, and smartphones. It’s compatible with Windows, Mac, Android, and iOS platforms.

Known for its user-friendly interface, Housecall Pro handles high web traffic volumes and boasts: 

Why do you need a Housecall Pro alternative?

When FSM vendors are evaluated based on user reviews and industry ratings, Housecall Pro falls short. See how below.

Limited features for tracking and reporting

Housecall Pro’s time tracking feature requires manual employee clock-ins. In contrast, software like ServiceM8 and FieldAware (merged with FieldLocate) automate time tracking for you. 

In addition, Housecall Pro’s reporting tools are less robust. It lacks the customized reporting features found in: 

No real-time change updates

When FSM solutions are tested for performance and efficiency, Housecall Pro struggles with real-time updates. 

Users note that changes in the software aren’t immediately visible and require frequent refreshes and relaunches. 

As a result, Housecall Pro is surpassed in real-time efficiency by software like: 

Limited native integrations

Great FSM solutions are integrated seamlessly with existing business systems. 

However, Housecall Pro only supports a limited number of integrations. This is challenging if you rely on multiple software solutions. 

In contrast, competitors like Jobber excel with their extensive third-party apps and integrations. 

Features to consider when choosing Housecall Pro alternatives

Any Housecall Pro alternative should have a user-friendly interface and intuitive workflow. Beyond those, there are a few other features you don’t want to go without.

Wide range of features

Look for Housecall Pro alternatives that offer a wide range of field service management features. It’s important to ensure these features are customized to meet unique business demands. 

In a nutshell, it’s crucial that your Housecall Pro alternatives: 

Credit card payments and payment processing

Ensure your software supports secure and speedy credit card transactions. It should also support various payment gateway types like:  

Detailed reporting capabilities

Opt for solutions that offer high-quality reporting tools. These reports drive actionable insights for informed decision-making. 

Your field service management software should provide insights on: 

Mobile applications for technicians and customers

Top-notch mobile apps cater to technicians and customers. They should offer: 

These features keep all parties well-informed and enhance customer experience.

Customer satisfaction tools

For optimal customer satisfaction, it’s crucial that FSM solutions are reviewed for customer support and service quality. The best systems include tools that let you:

These tools help you analyze feedback for continuous service delivery improvement. 

Financial management services

Effective financial management is the unsung hero of field service success. Your FSM software should offer comprehensive financial features, including:

These elements are essential for strong financial health and a steady cash flow. 

Job scheduling options

Maximizing efficiency starts with assigning the right technician for each job. Your FSM software should offer scheduling features that adapt to: 

Cloud-based solutions

It’s vital that your choices are analyzed for scalability and flexibility, especially in cloud-based environments. Effective cloud-based solutions offer: 

This ensures that your software grows and adapts alongside your company.

Service history tracking

Running a field service business means that every customer interaction counts. Service history tracking is critical to nurture long-lasting client relationships. 

The best FSM solutions offer thorough and user-friendly records of each customer’s service history. This makes it easier to provide personalized experiences and ensure that no customer detail gets missed.

Real-time tracking of field technicians

Real-time tracking ensures that everyone on your team is precisely where they need to be. 

Ideal solutions offer: 

This improves resource management and keeps your technicians and clients in perfect sync. 

Time tracking for field technicians

For effective field operations, simple yet precise time tracking for technicians is key. Your software should capture accurate working hours and integrate smoothly with your billing systems. 

In addition, it should provide insights into technician productivity and assist with ongoing labor management. 

Housecall Pro alternatives for small and medium-sized companies

For small and medium-sized businesses (SMBs) considering a switch, identifying the top Housecall Pro alternatives is essential. 

These alternatives are discovered through market research and comparisons, which we’ve streamlined for you. The following list ensures that all alternatives:  

Without further ado, here’s your list of the best Housecall Pro alternatives:

Method:Field Services

The first Housecall Pro alternative is Method:Field Services. 

Method is the #1 lead-to-cash automation tool for QuickBooks and Xero users. With powerful features like self-serve customer portals and a real-time, two-way sync with your accounting software, Method enhances your customer experience and business operations.

It empowers your business to scale effectively by automating your: 

Method:Field Services is fully customizable with its intuitive drag-and-drop interface, backed by knowledgeable and friendly customer support. Its mobile app also provides seamless functionality when you’re on the move.

What’s more is that Method integrates seamlessly with popular tools, like:  

Connecteam

Image credit: Connecteam

Connecteam is a feature-rich software that lets you train, manage, and communicate with your employees. It offers versatile organizational management tools for industries like: 

Known for its quick setup time, Connecteam offers comprehensive team management from a single app. Although its team management is robust, its technical support focuses on the essentials, like email and phone assistance. 

After using Connecteam, we have found that it integrates with popular payroll systems like: 

UpKeep

Image credit: UpKeep

UpKeep is a technologically advanced system that specializes in maintenance management. It helps small businesses track assets, inventory, and work orders.

Maintenance teams like Upkeep for its: 

Designed primarily for mobile use, UpKeep is also fully compatible with desktop systems. The software also features comprehensive support, including a full product walkthrough. 

Plus, Upkeep integrates with key platforms, such as:

Service Fusion

Image credit: Software Advice

Service Fusion is a flexible, all-in-one field service management software. It excels in:

Its mobile app enhances on-the-go scheduling and route adjustments for field techs. It also provides access to service history for improved issue resolution.

Plus, Service Fusion offers reliable technical support, including: 

The platform’s notable integrations include: 

Kickserv

Image credit: Kickserv

Kickserv is an economical field service management (FSM) software for home service businesses. It lets you: 

Kickserv supports over 20 service trades. Our practical application of the product showed that it features: 

It also integrates with several applications, such as: 

While Kickserv is scalable, it’s worth comparing it against alternatives like Jobber and Method to understand its competitive strength.

Housecall Pro alternatives for home service businesses

Identifying top Housecall Pro alternatives is just as important for home service businesses.

The following list showcases alternatives that are identified as potential solutions for specific business needs. These alternatives:

Method:Field Services

Method has earned its reputation as a standout in field services.

The software is more tailored for specific industries than your other options. For example, unlike ThermoGRID and WebTitan, which solely focus on HVAC and web security, Method meets a range of field service needs.

The platform offers a selection of accessible features to ensure your organization runs smoothly, including:

FieldEdge

Image credit: FieldEdge

FieldEdge is a versatile, cloud-based software for field service dispatch. It lets you manage work orders and track technician performance from a single screen. 

In our experimentation and usage, FieldEdge provides:  

Workiz

Image credit: Workiz

Workiz is an efficient field service management platform for job scheduling and team management. Unlike other FSM alternatives, Workiz accommodates a wide range of services, such as: 

With Workiz, you can: 

BuildOps

Image credit: BuildOps

BuildOps is a field service management software for commercial contractors. It leverages your team’s skills and schedules to pick the best technician for the job. This reduces callbacks and increases efficiency.

BuildOps also boasts an intuitive mobile app and integrative features like: 

ServiceTitan

Image credit: ServiceTitan

ServiceTitan is an all-in-one FSM solution for home service businesses. Built for home and commercial contractors, ServiceTitan ensures smooth job management in the field and in the office. 

Our findings show that ServiceTitan lets you: 

Although ServiceTitan is versatile, consider direct comparisons with Housecall Pro and Method to gauge its competitive edge. 

Key takeaways

Housecall Pro shines in field service management, but it doesn’t fit every business perfectly. Its limitations, like restricted integrations and basic reporting, could be deal-breakers. 

If Housecall Pro isn’t cutting it, consider its alternatives. In many cases, these software solutions are transitioned to from Housecall Pro for better results.

For all small-to-midsize businesses and home service professionals, it’s crucial to choose from Housecall Pro alternatives that: 

By exploring all your options, you’re on your way to discovering your business’ perfect solution for effective field service management. 

Housecall Pro alternatives: Frequently asked questions (FAQs)

How do these alternatives compare in terms of pricing and affordability?

When evaluating Housecall Pro alternatives, make sure they are assessed for cost-effectiveness and value. Here’s a pricing breakdown of your best options:  

Method:Field Services: 

Connecteam:

UpKeep:

Service Fusion:

Kickserv:

FieldEdge:

FieldEdge features Select, Premier, and Elite plans with specific pricing available upon request.  

Workiz:

BuildOps:

BuildOps does not publish pricing information on its website. Contact a sales representative to book a live demo and learn more. 

ServiceTitan:

ServiceTitan provides a variety of pricing plans, including the Starter, Essentials, and Works plans. To obtain pricing details for each subscription, request a demo or a quote.

Do any of these alternatives offer superior customer support and training resources?

Most Housecall Pro alternatives provide adaptive customer service options, including:

Which alternative software offers the best mobile experience for technicians?

Some alternatives replace Housecall Pro in certain business scenarios, especially in mobile performance. 

While the best mobile experience depends on industry-specific needs, here are some alternatives with impressive features: 

Discover a field service management software that ticks all your boxes. 

Start your free trial of Method:Field Services. 

Image credit: Anamul Rezwan via Pexels

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