An activity is a record of an interaction between you (or your company) and another individual or organization. Activities are categorized by the type of interaction being recorded (e.g. emails, phone calls, meetings), and can also be assigned a status (e.g. not started, in progress, complete).
Activities are used throughout Method to keep track of communications between you and your customers, leads and vendors, and even interactions between your team. Logging each interaction creates a detailed history of communication that ensures details are never missed.