Method Community


Duplicate name error after changing company files.

Last post 06-27-2018 1:21 PM by Method_Michael. 1 replies.
Page 1 of 1 (2 items)
Sort Posts: Previous Next
  • 06-18-2018 2:02 PM

    Duplicate name error after changing company files.

    I recently connected my Method account to a new QB company file and now when trying to create items through the API I'm getting errors: Save Warning: The Item could not be sent to QuickBooks. This Name is already in use. Please edit the Name so that it is unique and save again.

    This is for items that existed in the old company file, but they're not in the new company file, and they don't show up in Method anymore when I query the items table.

    What can I do to correct this?


  • 06-27-2018 1:21 PM In reply to

    Re: Duplicate name error after changing company files.

    Hey rgatton,

    I would recommend reaching out to our support team for more help with this.

    When you sync your QuickBooks company file to your Method account the company file and the account are bound together. You cannot reuse an account on a different QuickBooks company file without causing data conflicts and inconsistencies. If you need to sync a second company file, you’ll need to open a second account.

    Michael Melo
    Product Manager
    Method Integration Inc.
Page 1 of 1 (2 items)